Terms and Conditions

1. Introduction

Welcome to Hema Creative Hub! By accessing and using our website https://www.hemacreativehub.com, you agree to be bound by the following Terms and Conditions.

2. General Information

3. Products and Services

  • Description: We offer a variety of products and services available on our website.
  • Pricing: All prices are listed in INR and may be subject to change without notice.

4. Orders and Payment

  • Order Confirmation: Orders are confirmed once payment is successfully processed.
  • Payment Methods: We accept payments via UPI, credit card, debit card, and net banking.

5. Shipping and Delivery

  • Shipping Timeline: Orders will be shipped within 1-3 working days and delivered within 2-5 working days from the date of order confirmation.
  • Shipping Charges: Shipping charges are as follows:
  • ₹150 for orders below ₹999.
  • Free shipping on all orders of ₹999 and above.
  • Delivery Issues: If you encounter any issues with delivery, please contact us at hemacreativehub@gmail.com.

6. Refunds and Returns

  • Return Policy: Our refund and returns policy lasts 7 days from the date you received your order. Items must be unused, in their original packaging, and accompanied by a video of the opening process.
  • Refund Processing: Refunds will be processed within 5-7 working days after receiving the returned item. Shipping costs for returns are non-refundable.

7. Intellectual Property

  • Ownership: All content on our website, including text, images, and logos, is the property of hema creative hub and is protected by intellectual property laws.

8. User Conduct

  • Prohibited Activities: You agree not to use our website for any unlawful purposes or to engage in any activity that could harm our website or its users.

9. Changes to These Terms

  • Updates: We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Type to search

Shopping cart

0
image/svg+xml

No products in the cart.

Continue Shopping